International shipping is available through DHL, UPS or FedEx. If you do not see your country or location available in the preset checkout page please email contact@tzknives.com for assistance. Transit times are provided by the courier based on location and shipping method.

• Your order may be delivered to you by either the local U.S. Post Office or a local courier. Depending on your area & country, most orders will be delivered by your local post service, so the package will be received with your regular mail. There is no confirmed delivery date and packages may take up to 30 days to be delivered as per USPS guidelines.
• If you are not home for delivery, your order will be dropped off on your doorstep unless it s valued over $400 where a signature is required. We are not responsible for lost or stolen packages that have confirmed delivery by the courier. 
• Please note that Flat Rate Shipping only has limited tracking access and the tracking number will only be valid in your country's Post Tracking System once it has reached the local postal services for scanning and processing. We highly recommend express shipping for international shipments.

Express Shipping

• Items are shipped through either UPS or FedEx with confirmed delivery dates. Signature acceptance is available.
• Express shipping is highly recommended for international shipments or shipments that require a delivery deadline.

Taxes and Duties

All import fees, taxes and/or duties are the responsibility of the customer, even if the shipment is refused upon delivery.

Your package is shipped as DDU, "duties and taxes unpaid". VAT, Taxes and/or duties are NOT included in the shipping fee or the product price. Taxes and/or duties are NOT within our control because they are levied by the law of the country your order is being shipped to.

TZ Knives is NOT responsible for those taxes and/or duties. We cannot predict if you'll be charged and what your particular charges may be. If those charges occurred, you'll be contacted by the shipping company on behalf of customs. It's your responsibility for the charges to be paid in order for your package to be released from customs. 

*Gift invoice is available upon request, but we can NOT guarantee it'll avoid the possible taxes and/or duties. 

Please understand we can only issue a partial refund for your order if the delivery is unsuccessful or refused by you due to the unpaid taxes and/or duties.